Free Standard Shipping on Orders Over $19

Payment & Refund

Payment Method

We features a fast checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases. The following payment methods are accepted:

  • Visa, MasterCard, AMEX: Purchase with credit card online. 
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed.
  • Apple Pay: You can make secure purchases in our online store with Apple devices you use every day.

    Refund Policy

    1) Accepted refund

    a.) Order cancelled before Shipping: If you cancel the order before it's shipped, Your payment will be refunded directly by the same route.
    b.) Order Return: If you want the order return to us, read our return policy first. Once your return is received and inspected, we will send you an email and notify you of the approval or rejection of your refund. If approved, your refund will be processed at once, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    c.) Order missing or damaged when received: If you have not received an order for a long time and no info of the tracking No., please contact us for help first. Once we confirmed the order is missing, we will make full refund for you or resend the order if you accept. If the items you received are damaged, please kindly contact us and provide the pictures for confirmation. Once confirmed, we will also make full refund for you or resend the order if you allow.

    2) None-refundable items

    a.) Shipping cost on order of buyer responsible return & exchange.

    3) Late or missing refunds

    If you haven’t received a refund long time after processing, first, check your bank account and contact your credit card company for details, it may take some time before your refund is officially posted. After done that and still have't received the refund, please contact us for more help.

    E-mail: service@lovedecorart.com

    Phone / WhatsApp: +86-18767164001

     

     

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